When curiosity, collaboration and customer-centric thinking are embedded into everything you do—and when 10x thinking is ...

J.D. Power's 2024 Electric Utility Business Customer Satisfaction StudySM indicates a significant rise in satisfaction among U.S. business customers of electric utilities. After several years of ...

TROY, Mich.--(BUSINESS WIRE)--A combination of improved business outlooks, stabilizing rates and improved communications have helped business customer satisfaction with electric utilities ...

ShipStation reports that e-commerce success hinges on authentic customer relationships over traditional loyalty programs, focusing on quality and personalized experiences.

What made Amazon different wasn’t just its ability to acquire customers. It was a focus on building relationships. This approach has become the gold standard because the most successful companies ...

If you're a leader in a people-based business and considering replacing your team with AI, you're making a critical mistake.

Effective strategies matter: From building relationships on shared values to empowering customer service teams, offering ...

When reviewing job growth and salary information, it’s important to remember that actual numbers can vary due to many different factors—like years of experience in the role, industry of employment, ...

Want to know how to create a business people love to buy from? Let’s get one thing straight: people don’t buy from businesses ...

First Brands is now asking the judge overseeing its bankruptcy to set up a framework that will give comfort to clients that ...