QUESTION: My wireless printer stopped working; what troubleshooting tips can you suggest? ANSWER: Technology that communicates through a wireless network has become the de facto standard, but ...

Printing problems produce headaches. They can eat up a business day to troubleshoot and resolve, leaving you no closer to the printout you need than you were when your hardware began acting up.

As a Windows user, one of the most frustrating things that can happen when you need a document printed is to run into a technical issue that stalls the process significantly. There are many possible ...

A common trouble in many small business offices, printer problems can be caused by a variety of factors – including hardware failures that may require your printer to be repaired or replaced. If the ...

When you need to print a label to prepare a shipment or output some documents for an important meeting, finding that your normally reliable printer is offline can be incredibly frustrating. Often you ...

A printer is a wonderful thing when it works, making your life easier by providing lightweight, foldable documents you can tuck in a folder or jam into a pocket. Unfortunately, even the best printers ...

This is the quickest fix for most macOS users and takes under two minutes. Open System Settings → Printers & Scanne ...

There have been reports from several Windows 10 users getting the error “Your printer has experienced an unexpected configuration problem” when attempting to ...

The deprecation of MSDT-based troubleshooters will soon be started. Now, in the next few months, the Troubleshooter links in Windows Settings will redirect to open the new Troubleshooters in the Get ...

Your printer may be offline because it has many moving parts, and there are many different ways it can fail. Possible solutions to an offline printer include checking your printer's WiFi connection, ...

The F12 key: a follow-up Regarding whether holding down the F12 key still causes the CD tray to eject (as covered yesterday), several readers found that it does still do this. However, you now have to ...

There are reports all over of the Windows June cumulative updates – KB 4560960 (Win10 version 1903/1909), KB 4557957 (Win10 2004), KB 4561608 (Win10 1809/Server 2019) and KB 4561612 (Server 2012) – ...