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9.3K views · 95 reactions | In case you’ve missed it, yes - we’re...

7.2K views · 9 comments | A quick tip to lighten your agents' workload!  1. Add knowledge sources like product pages or PDFs to your LiveChat Agent App. 2. LiveChat’s AI assistant – Copilot – will analyze the data and suggest replies for your agents. 3. When a customer asks a question, agents can use the Suggest reply button to respond faster. That’s it!   https://www.livechat.com/help/reply-suggestions/ | LiveChat | Facebook